Cheshire and Wirral Partnership implement SystmOne, an electric patient record, to support its mental health and learning disability services


The Cheshire and Merseyside Health and Care Partnership’s Digital Programme is delighted that Cheshire and Wirral Partnership NHS Foundation Trust (CWP) has deployed SystmOne, as an electronic patient record (EPR), to support its mental health and learning disability services, and the service users who utilise them.

The Trust, which is one of three mental health providers within Cheshire and Merseyside, serves over one million people across Cheshire and Wirral, providing services including mental health, learning disability, community physical health, and all-age disability care, as well as highly-specialist services for the North West as a whole.

Speaking about the implementation of SystmOne, Anushta Sivananthan, medical director at CWP said:

“All of the Trust’s service users are set to benefit from the deployment of SystmOne, which will enable CWP to share vital mental health and learning disabilities data securely across all of its services in real-time. It will strengthen the Trust’s ability to deliver safer, more effective, and person-centred care to its service users, whilst putting in place a system that moving forward will support wider integration with local, regional, and national systems”.

“Deploying SystmOne is a real testament to the hard work and dedication of the health and care professionals who work at CWP. Alongside supporting our region’s COVID-19 pandemic response, colleagues at the Trust also helped to lead the development and configuration of the EPR, to ensure that it fitted around our existing workflows, and that the process was evaluated and tested appropriately before it was deployed. I’d therefore like to thank these individuals for their input in helping mobilise SystmOne so quickly. It’ll enable us to build on and improve our services, taking a holistic view, that factors in service user’s physical and mental health needs together. This will enable the delivery of truly integrated care, which will be further maximised as additional functionality is rolled out over the coming months”.

Alex Chaplin, Chief Digital Information Officer, at the Cheshire and Merseyside Health and Care Partnership added:

“On behalf of the ICS Digital team, I’d like to congratulate our colleagues at CWP for deploying their EPR capability so seamlessly and their commencement on a transformative digital journey. It’s an amazing achievement and the speed in which it was configured, during the most challenging of circumstances when services and staff were stretched, is truly outstanding and a real testament to all those involved. It’s also a prominent reminder of the important role that staff in every part of an organisation play, in enabling digital transformation that makes a difference, both in frontline delivery for health and care professionals, and also in the quality of services we’re able to provide to our patients and service users”.

Over the next couple of months, as CWP continues to further develop its configuration of SystmOne, additional functionality will be rolled out, including electronic prescribing and medicines implementation (EPMA) – which is a solution that will digitise the process of prescribing and recording medication that’s administered. To enable health and care professionals at the Trust to easily review things such as the previous medication history, allergies, and sensitivities of those under their care, to help them to deliver safer care to them. Whilst the Trust is also looking to implement an innovative app, that’ll empower its service users to view their electronic medical record and give them access to other features (such as appointment management and ordering repeat prescriptions), so they can engage with their care network and take more control of their healthcare.

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