Police and partners in Cheshire support victims of domestic abuse during the coronavirus crisis

Police and partners in Cheshire are working together to provide multi-agency support to victims of domestic abuse as part of the ‘Open the Door’ campaign.

The campaign aims to raise awareness of the issue whilst showing people how to recognise the signs of domestic abuse, know what to do and have the confidence to take action.

Relatives, friends, neighbours and work colleagues also have an important part to play and anyone concerned that someone they know may be suffering is encouraged to come forward and report it.

Detective Chief Superintendent Denise Worth said:

“Tackling domestic abuse is a priority for Cheshire Constabulary and I want to reassure everyone that we are still here responding to incidents and doing everything we can alongside other agencies to protect those most in need.

“I understand and appreciate the extremely difficult situation that many people may find themselves in given the strict social distancing measures that are in place.

“Victims who are at home during the lockdown – potentially with their abusers – may feel trapped and alone with nowhere to go and unsure of who to turn to for help.

“In this current situation it is vital that victims of domestic abuse know how and where to access support.

“We are doing everything we can to make sure that there are a number of channels of communication available to those who need it.  Our message is simple – you are not alone – and this online session is one of many ways that you can seek help and advice during this difficult time.”

There are many ways to report concerns and seek help – even during the current lockdown.

In May, the ‘Alone at Last’ poster campaign was launched across Cheshire, with posters in supermarkets and pharmacies highlighting the support available for domestic abuse victims and where to find it – providing an opportunity to say something or call someone, in a safe place at a safe time.

Helpdesks at police stations are now operating under their normal opening hours, providing residents the opportunity to raise urgent issues where there is no other way of contacting police.

Police and Crime Commissioner David Keane added:

“The Chief Constable and I highlighted the potential increased risk of domestic abuse during the lockdown and that our resources need to be focused on not just tackling the perpetrators, but supporting the victims too. I am very pleased that the Chief Constable has prioritised resources to help tackle this problem and that my office has worked hard to ensure that victim’s services have been supported to adapt to the lockdown, and are continuing to offer an excellent service to anyone in need of support.

“The ‘Alone at Last’ campaign has strongly resonated with our communities, but all agencies and communities need to ensure that we continue to work together and push the message that domestic abuse will not be tolerated and we will go out of our way to help and support those in most need.”


If you are in immediate danger and dial 999 for help – you can press ‘55’ during the call to let the operator know you are in danger if it is not safe to speak – this is known as ‘The Silent Solution’.

The ‘My Support Space’ app is also available for those in need – it is a domestic violence platform, which has been launched to give victims of crime affected by the coronavirus outbreak additional ways in which to access support, including from their own home, via a computer, tablet or phone. 

You can open the door to support by calling the 24-hour National Domestic Violence Helpline on 0808 2000 247.

Or contact your local domestic abuse support service below:

  • Cheshire East Domestic Abuse Hub – 0300 123 5101
  • Cheshire West and Chester – 0300 123 7047, option 2
  • Halton Domestic Abuse Forum – 0300 111 1247
  • Warrington Refuge – 01925 243359

There are many ways you can get in touch with Cheshire Constabulary to report any concerns and to seek help – in an emergency dial 999 (if a crime is taking place or there is an immediate threat to life), 101 if it is not urgent or visit https://www.cheshire.police.uk/ro/report/ocr/af/how-to-report-a-crime/.

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