New crisis lines go live in Cheshire and Merseyside to support people’s mental health

Providers of mental health services in Cheshire and Merseyside have brought forward the launch of new 24/7 mental health phone lines for local people who need urgent mental health support.

The crisis lines are available 24 hours a day, seven-days a week for people of all ages, including children and young people.

The initiative is part of the Cheshire and Merseyside Health and Care Partnership Mental Health Programme’s Long Term Plan priorities and will significantly improve access to urgent mental health support. Originally due to go live next year, the phone lines have been fast-tracked to help ease the pressure on the wider health and social care system as a result of the Covid-19 pandemic.

Sheena Cumiskey, chief executive of Cheshire and Wirral Partnership NHS Foundation Trust and lead for mental health in Cheshire and Merseyside, said:

“I am delighted that we now have dedicated local helplines for people with concerns about their mental health. The 24/7 helplines should now be everyone’s first port of call for urgent mental health help in Cheshire and Merseyside.

“Launching a new service in such a short space of time, under the current circumstances, is testament to very dedicated staff across the partnership – and I would like to say a big thank you to all involved. I know the helplines are already making a really positive difference to local people by helping those who need specialist support in a timely, person-centred way.”

Details of all of the crisis lines can be found on the new dedicated Cheshire and Merseyside website for mental health ‘Kind to Your Mind’ at:

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