Know how to get NHS help over the Easter weekend


The local NHS is reminding people that they can still access urgent care over the Easter bank holiday weekend, especially on Friday 15 April (Good Friday) and Monday 18 April (Easter Monday) when GP practices will be closed.

People who need to be seen by a health professional face to face are being asked to contact NHS 111, who will help direct them to the most appropriate service for advice or treatment.

NHS 111 is staffed by a team of trained professionals and clinicians who provide instant over the phone triage, and can arrange a face-to-face appointment with an out-of-hours GP, or at a local hospital A&E department if needed.

Alternatively, people can also attend a local NHS Walk-in Centre or Urgent Treatment Centre without an appointment. Walk-in Centres or Urgent Treatment Centres are usually open from early until late (8am-8/10pm – times differ in each borough), seven days a week, including bank holidays. You can find your nearest Walk-in centre here.

People are also reminded that they can get advice and treatment for lots of minor illnesses and ailments by visiting a local pharmacy – without the need for an appointment.

Many local pharmacies are still open over the Easter bank holidays, but some will be closed, and others will be operating with different opening times to normal – so please contact NHS 111 for further advice on your nearest open branch. You can also visit your local Clinical Commissioning Groups (CCG) webpage with up to date information on which pharmacies are open, find each CCG here.

To access NHS 111, go to or dial 111 at any time – it operates 24 hours a day, every day.

BSL users can use the NHS 111 video interpreter service by going to

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