St. Helens is one of the most deprived council areas in England and life expectancy for both men and women is lower than the England average.
The borough faces significant challenges in improving outcomes for its residents and reducing the unsustainable levels of demand experienced by health care and community services.
St Helens Cares
The St Helens People’s Board (a multi-agency partnership established to tackle these issues) has developed a new way of delivering health and care called St Helens Cares.
Bringing together the council, local NHS organisations and other services such as the police and fire service, residents will:
- benefit from a transformed, integrated care system, in which they receive care and support which is joined up, of high quality, and affordable
- be supported and encouraged to do what they can to remain healthy, well and resilient
- live in a borough which encourages raising ambition, achieving aspirations, connectedness and supports people to make the right choices
This will be achieved by transforming how health, care and community services are organised and delivered, and shaping a model of care which:
- helps to achieve better outcomes for resident
- promotes independence and champions prevention
- works with local communities
- is clinically and financially sustainable
Adult Community Healthcare Services
In 2017, following a review of Intermediate Care and Out of Hospital Nursing Services, a new way of providing these services was introduced as the first step in the redesign of out of hospital care for St Helens. Experienced and multi-skilled teams working in the community are responsive and proactive in their care of patients; helping them to stay well and out of hospital for longer.
The Lead for St Helens is Sarah O'Brien, Chief Officer of NHS St Helen's CCG.
Working with local housing trust, Torus, the St Helens team have been able to reduce the number of patients staying in hospital beds over the winter period who might be able to go home, but require adjustments to be made to their home first.
Instead of the patient waiting in the hospital for these changes to be made to their home, they were transferred to the extra care units within the Torus group. These units provide patients with the comforts of home and mean their friends and family can visit any time they want to, but also have healthcare professionals on hand when needed.
This not only means that the hospital beds can be used for those who desperately need them, but also gives patients a sense of independence and transition from hospital to home with the medical support on hand for security.